Privacy Policy

Last updated: 27.03.2026.

1. Data Controller

SKAR

VAT ID: 77426420347

Address: Savska cesta 41 (PT Zagrepcanka 5th floor), Zagreb

Email: info@skarlife.com

Phone: 0989477818

2. What personal data do we collect?

We collect the following personal data:

•       First and last name

•       Email address

•       Phone number

•       Shipping address

•       IP address and cookie data

•       Purchase and transaction data

3. Purpose and legal basis for processing

We process your personal data for the following purposes:

•       Contract execution – order processing, delivery of products/services, invoicing

•       Legal obligation – accounting, tax declarations

•       Consent – sending newsletters and marketing materials

•       Legitimate interest – service improvement, website analytics

4. How long do we store data?

We retain personal data only as long as necessary for the purpose for which it was collected:

•       Customer and transaction data: 11 years (legal obligation)

•       Newsletter subscriptions: until the subscriber unsubscribes

•       Data from contact forms: 12 months from the last contact

•       Cookies: depending on the cookie type (see Cookie Policy)

5. Who has access to your data?

We do not sell or share your data with third parties except in the following cases:

•       Hosting provider: Shopify Inc.

•       Email marketing service: Klaviyo, Inc.

•       Accounting service: SMART CONSULTING LAB

•       Payment platform: Shopify Payments

•       Government authorities: when legally obligated

6. Your rights

Under GDPR, you have the following rights:

•       Right of access – you can request to view your personal data

•       Right to rectification – you can request correction of inaccurate data

•       Right to erasure – you can request deletion of your data

•       Right to restriction of processing – you can request restriction of processing

•       Right to data portability – you can request transfer of data to another controller

•       Right to object – you can object to processing

•       Right to withdraw consent – you can withdraw consent at any time

To exercise your rights, please contact us at:

Email: info@skarlife.com

7. Right to lodge a complaint

If you believe your personal data is being processed unlawfully, you have the right to lodge a complaint with the supervisory authority:

Croatian Personal Data Protection Agency (AZOP)

Fraška Filipovića 36, 10000 Zagreb

www.azop.hr

8. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy. We will notify you of any significant changes via our website or email.