Here you can find answers to the most common questions about orders, payments, delivery, returns, and products. We want your shopping experience to be simple, fast, and hassle-free.
PRODUCT INQUIRIES
The SKAR shaker is made of high-quality 18/8 stainless steel, known for its durability, rust resistance, and long lifespan.
The lid and agitator are made of sturdy, food-grade BPA-free plastic, suitable for daily contact with food.
Yes — the SKAR shaker is made from food-safe materials and holds an LFGB certificate, one of the strictest European product safety standards.
All materials used are BPA-free and tested to ensure safe daily use.
Thanks to its double wall with vacuum insulation, the shaker keeps drinks cold for up to 12 hours and hot for up to 10 hours, while the outer surface remains dry and pleasant to the touch.
Yes — regardless of the beverage temperature, the outer surface remains dry and pleasant to the touch — no wet hands, water marks, or risk to items in your bag.
SKAR shaker has a capacity of 700 ml, ideal for daily drinks.
Dimensions:
- height: 24 cm
- bottom diameter: 7.1 cm
- top diameter (with handle): 12 cm
MAINTENANCE AND USE
Hand wash the shaker body only to preserve the powder coating and vacuum insulation. The shaker lid and whisk are dishwasher safe on the top rack.
No. The SKAR Shaker is not suitable for use in the microwave, refrigerator, or freezer.
Wash the shaker thoroughly before first use. Hand wash the shaker body with lukewarm water and mild detergent and dry it thoroughly after washing. The lid is dishwasher-safe (top rack), but frequent washing in the dishwasher may cause the color to fade over time. Avoid abrasive cleaners and rough sponges.
Unpleasant odors can appear if the shaker is not cleaned in time after use. To prevent this, regular washing immediately after use is recommended.
If an odor does appear, fill the shaker with hot water and add a little white vinegar and baking soda. Leave it to act for several hours or overnight, then rinse and wash with detergent and a brush. This method effectively removes residue and neutralizes odors.
Yes. It is recommended to use a thin object without a sharp edge to carefully remove them without damage.
After cleaning, the seals must be properly returned to their original position to ensure complete tightness and prevent leaks.
DELIVERY AND RETURNS
The estimated delivery time is 1 to 3 business days. In exceptional cases, such as increased order volume, incorrect data, or force majeure, the delivery period may be extended.
BOX NOW delivery to parcel locker - €2.49
DPD home delivery - €3.99
GLS home delivery - €4.99
Delivery is free for orders over €50.
We currently do not have a pick-up option.
Unfortunately, we cannot accept returns of products that have been used or opened, except in cases where there is a legitimate complaint (e.g., damage or manufacturing defect).
If you encounter any problems, please feel free to contact us — we will be happy to find a solution.
Unopened, unused, and undamaged products can be returned within 14 days of receiving the shipment.
1. Preparing the product
Ensure that the products you are returning are unused, in their original condition, and with their packaging.
2. Filling out the return form
Download and fill out the return form using the following link: Form for unilateral contract termination.
It is important that all information is entered correctly and completely. Send the form to info@skarlife.com. Also, include the filled-out form when sending the package.
3. Packaging and shipping
Carefully pack the products and the filled-out form to prevent damage during transport.
Send the package to the address specified in the form using a delivery service of your choice.
We recommend sending with a tracking option.
4. Return cost
The cost of return shipping is borne by the buyer, except in cases of our error or if the product was damaged during delivery.
Note:
Returns cannot be processed without a completed form.
If you have additional questions, feel free to contact us at: info@skarlife.com
If you have received a product you did not order, please contact us at info@skarlife.com
We will quickly arrange a replacement or refund.
ORDERS AND PAYMENTS
If you wish to cancel your order, please send us an e-mail at info@skarlife.com
If you need to change your address or other delivery information, please contact us by e-mail at info@skarlife.com as soon as possible so we can update your order in time.
Payment is possible:
- with debit and credit cards (Visa, Mastercard, American Express, Maestro)
- via digital wallets Apple Pay and Google Pay